Privacy, POPIA & Legal Policy

1. Information We Collect

We may collect and process the following information:

• Contact details: name, email address, phone number, and business name when you complete a contact or scan request form.
• Website data: non-personal information such as your browser type, device, IP address, and pages visited, collected through analytics tools and cookies.
• Communication history: emails or messages exchanged with us for service or support purposes.

2. How We Use Your Information

Your information is used to:

• Respond to your requests and provide quotes or reports.
• Deliver vulnerability scan results and related services.
• Improve our website, services, and security offerings.
• Comply with legal obligations and protect against misuse or fraud.

We do not sell or share your personal information with third parties for marketing purposes.

3. Data Security

We take data protection seriously and apply strict technical and organizational safeguards. All scan data and reports are stored securely and shared only with the client who requested the service.

4. Cookies Policy

Our website uses cookies to:

• Improve site performance and user experience.
• Analyze site traffic using privacy-friendly analytics (no personal tracking).

You can choose to accept or decline cookies when visiting our site. Most browsers accept cookies automatically, but you can change your settings at any time.

5. Your Rights (Under POPIA)

You have the right to:

• Request access to your personal information.
• Ask for correction or deletion of incorrect data.
• Withdraw consent for us to process your personal information.

To exercise these rights, contact info@cybersafeza.co.za. We'll respond within a reasonable timeframe as required by POPIA.

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

7. Third-Party Links

Our site may contain links to external websites. CybersafeZA is not responsible for the privacy practices or content of those websites.

8. Updates to This Policy

This policy may be updated periodically. The latest version will always be available on our website.

9. Legal Disclaimer

While CybersafeZA takes every precaution to ensure accuracy and reliability of our services and reports, all vulnerability assessments and website scans are performed with the client's authorization and for informational purposes only.

CybersafeZA shall not be held liable for any loss, damage, or security incidents arising from actions taken (or not taken) based on scan results or recommendations provided.

All content on this website, including text, graphics, and pricing, is provided "as is" and may change without prior notice.

Use of this website constitutes your acceptance of this policy and any updates that may follow.

10. Contact Us

If you have any questions or concerns about how we handle your information, please reach out: